Do I need a poster tube if I order a poster?
No. We ship posters in a tube.
How much is shipping for domestic or international orders?
The cost of shipping is calculated based on the weight of what you buy, and what the carrier charges to ship that weight. After you add something to your shopping cart, the shipping cost will be reflected there. If you live outside Singapore, you will have to indicate your country when you check out. Once you do this the shipping will be recalculated. Delivery times for International orders can vary depending on customs and is not guaranteed by a specific date.
When will my order arrive?
In most cases everything is in stock and orders ship out within two working days after placing an order for it. Once your order ships, it will take a number of business days to arrive to you, depending on the service selected.
What shipping options does Hail Satan Records offer?
We use Speedpost for local addresses, and Air Parcel by Singapore Post for international orders. We do not have any other postal services as options at the moment.
All International(NonSingapore) orders may be subject to Customs duties and taxes (which is beyond our control).
What if I never received my order and my package is returned to you?
If we receive your package returned to us, we will attempt to contact you to resolve the problem. If there is an error in the address provided to us, you will be responsible for a reshipping fee.
If you have any other enquiries, please feel free to contact us.